Welcome to the Commercial Roofing Service Assessment!

A fast, no-BS reality check to see if your service team is built for growth… or stuck in survival mode.

Q1: How many dedicated service trucks/vans do you have? *

None Yet

1 Dedicated Unit

2-4 Dedicated Units

4+ Dedicated Units

Q2: Do you have a dedicated Service Manager or Service Superintendent? *

Yes

Q3: Do you hope for rain to rebuild your service backlog *

Yes

Q4: How much of your total revenue is directly generated by your service department? *

0-5%

6-10%

11-20%

21%+

Q5: How often do your crew(s) find and propose additional repairs while onsite at a leak or T&M service call? *

under 30% of the time

31-50% of the time

50-75% of the time

75%+ of the time

Q6: Do your crew(s) understand what their truck needs to bill within a 40-hour work week? *

Yes

Q7: How often do your crew(s) bring back additional deficiencies beyond the work they completed onsite? *

0-25% of the time

26-50% of the time

50-75% of the time

Over 75% of the time

Q8: Has a client ever thanked you for identifying a deficiency before they asked for a proposal or had a leak? *

Yes

Q9: Does your team typically include safety and waterproofing issues in your proposals like Roof Hatch Railings and Control Joint repairs? *

Yes

Q10: If I pulled 10 recent proposals, how many would you personally approve/pay if you were the client? *

0-6 Invoices

7-8 invoices

9 Invoices

Everyone! We rock!

Q11: Do you know what percentage of your clients' "annual spend" is not being awarded to you?? *

Yes

Q12: If you were to lose a primary client, how quickly would you recognize it? *

Less than 31-Days days

32-90 days

91-180 Days

When we do annual planning

Do your sales reps have a PERSONAL scoreboard that reports on their unique numbers and where in the sales process they are struggling? (Activities, Conversations, Meetings, etc) *

Yes

Q14: Does your sales team consistently bringing in at least four new clients per month? *

Yes

Tell us where to send your results to?

Full Name *

Phone *

Email *